Internet Resources

Most FEMA resources, including many listed below, are available on FEMA's website. This list provides the link to recommended publications if electronic versions are available. If a resource is not available online, call the FEMA Distribution Center to order a copy: 1-800-480-2520.

Pub. # Name of Resource Intended Audience
Georgia Floodmap Modernization Program
  Georgia Floodmaps - Provides preliminary and effective Digital Flood Insurance Rate Maps (DFIRMs) for the State of Georgia, as well as links to a host of information about the program.
http://www.georgiadfirm.com
Everyone
National Flood Insurance Program (NFIP)
  Adjuster Claims Manual - Explains NFIP disaster response, policy changes, and basic adjustment issues.
http://www.fema.gov/business/nfip/claimsadj.shtm
Flood Insurance Claims Adjusters
F-084 Answers to Questions About the National Flood Insurance Program - Explains the NFIP, including coverage, claims, flood maps, and FEMA’s repetitive loss strategy.
http://www.fema.gov/business/nfip/qanda.shtm
General Public, Insurance Agents, Realtors, NFIP State Coordinators, Lenders, NFIP Bureau and Statistical Agents, and NFIP Write Your Own Companies
  Becoming FloodSmart - Flood survivors describe the impacts that floods and flood insurance have had on their lives. Call (202) 646-4064 or email FloodSmart@dhs.gov. (Available on DVD or VHS) State Insurance Commissioners, State and Local Officials, and Media
F-665 Facts About the National Flood Insurance Program - Increased Cost of Compliance - Explains Increased Cost of Compliance coverage. Flood Insurance Policyholders
F-300 How You Can Benefit From Increased Cost of Compliance Coverage (ICC) - Explains how NFIP policyholders in high-risk areas can get up to $30,000 to pay the cost to help bring their homes or businesses into compliance with their community's floodplain ordinance.
Acrobat PDF http://www.fema.gov/pdf/nfip/f300_icc.pdf
General Public, State and Local Officials, Homeowner Associations, and NFIP Policyholders
F-664 Increased Cost of Compliance - Your Flood Policy Can Help You Rebuild - Encourages NFIP policyholders to file an ICC claim. NFIP Policyholders, Insurance Agents, Homeowner Associations, and Local Officials
F-666 Increased Cost of Compliance Checklist - Identifies eligible, substantially-damaged, and repetitive loss properties which may be eligible for ICC coverage. Homeowners and Local Officials
F-663 Increased Cost of Compliance: Creating a Safer Future - Explains how to file an ICC claim.
Acrobat PDF http://www.fema.gov/pdf/nfip/f663_icc.pdf
Flood Insurance Policyholders
FEMA 496 Joining the National Flood Insurance Program - Outlines community participation requirements and the benefits of joining the NFIP. Community Officials Interested in Participating in the NFIP
F-002 Myths and Facts about the National Flood Insurance Program - Clarifies myths about the NFIP.
http://www.fema.gov/business/nfip/myth.shtm
General Public, Insurance Agents, Realtors, NFIP State Coordinators, Lenders, NFIP Bureau and Statistical Agents, and NFIP Write Your Own Companies
  National Flood Insurance Program (NFIP), Program Description - Offers a detailed overview and history of the NFIP.
http://www.fema.gov/doc/library/nfipdescrip.doc
State and Local Officials
FEMA 301 National Flood Insurance Program Increased Cost of Compliance Coverage (ICC): Guidance for State and Local Officials - Explains how ICC relates to the community’s administration of local floodplain management laws and ordinances, types of mitigation measures allowed, and availability of technical assistance. State and Local Officials
  NFIP Call Center - An agent referral program providing consumers with transfers to insurance agents in their community who sell flood insurance. Call 1-888-435-6637.
http://www.floodsmart.gov/
General Public and Insurance Agents
F-687 NFIP Claims Handbook - Describes for policyholders what to do before, during, and after a flood. Filing and appealing flood insurance claims are covered as well.
Acrobat PDF http://www.fema.gov/pdf/nfip/f687_claimshdbk.pdf
NFIP Policyholders, Insurance Agents, and Homeowner Associations
MSC 500 and MSC 500B NFIP Flood Insurance Manual - Contains rates, rules, and procedures. Hard copies and CDs can be purchased from FEMA's Flood Map Store. Call 1-800-358-9616.
http://www.fema.gov/business/nfip/manual.shtm
Insurance Specialists and NFIP Write Your Own Companies (Note: Only one copy is needed for each JFO.)
  NFIP Post Flood Outreach Materials CD - Contains electronic copies of many of the documents on this list, including the NFIP Claims Handbook and Summary of Coverage. (Order by e-mailing floodsmart@dhs.gov) Insurance Commissioners, Disaster Response Staff, State and Local Officials, and Media
FEMA 480 NFIP: A Study Guide and Desk Reference for Local Officials - Materials supporting an in-depth training course on floodplain management leading to Floodplain Management Certification with the Association of State Floodplain Managers. State Insurance Commissioners, State and Local Officials and/or Floodplain Managers
  Summary of Coverage - Provides guidance on deductibles, what is and is not covered by flood insurance, and how items are valued at time of loss.
http://www.fema.gov/pdf/nfip/summary_cov.pdf
State Insurance Commissioners, and State and Local Officials
F-685 Managing Your Flood Insurance Claim - A step-by-step guide on how to submit a flood insurance claim.
http://www.fema.gov/pdf/nfip/f685_claim.pdf
General Public, Insurance Agents, Realtors, NFIP State Coordinators, Lenders, NFIP Bureau and Statistical Agents, and NFIP Write Your Own Companies
FEMA 81-31 Elevation Certificate FEMA's new Elevation Certificate (EC) was approved for use, effective February 13, 2006, through February 28, 2009. The new form has been revised and now requires the certifier to provide the square footage of the enclosed area below the elevated floor and at least two photographs of the building, if the EC is being used to obtain flood insurance.
http://www.fema.gov/business/nfip/elvinst.shtm
General Public, Insurance Agents, Realtors, NFIP State Coordinators, Lenders, NFIP Bureau and Statistical Agents, and NFIP Write Your Own Companies
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Flood Maps
FEMA 495 Adoption of Flood Insurance Rate Map for Participating Communities - Details how NFIP participating communities can adopt new Flood Insurance Rate Maps (FIRMs). Local Officials
  FEMA Map Store - Learn about your community's flood risks by viewing a FEMA flood risk identification map (Flood Insurance Rate Map). You can download portions of the map to your computer.
http://www.msc.fema.gov/
General Public, Media, Builders, Surveyors, Engineers, and State and Local Officials
  Flood Hazard Mapping Website & FEMA Map Assistance Center (FMAC) - Provides an overview of the information available on the program's web pages and from the call center. For copies, call the FEMA Mapping Call Center: 1-877-FEMA-Map.
http://www.fema.gov/plan/prevent/fhm/index.shtm
General Public, Media, Builders, Surveyors, Engineers, Realtors, and State and Local Officials
  How to Read a Flood Insurance Rate Map (FIRM) Tutorial - Web-based tutorial on how to read FEMA's maps that show levels of flood risks and that establish flood insurance rates. (The on-line tutorial is available under Other Tutorials) General Public, Media, Builders, Surveyors, Engineers, and State and Local Officials
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No Adverse Impact (NAI)
National Association of State Floodplain Managers No Adverse Impact (NAI) - White paper provides information on the concept of No Adverse Impact floodplain management takes place when the actions of one property owner are not allowed to adversely affect the rights of other property owners.
http://www.floods.org/NoAdverseImpact/whitepaper.asp
Builders, Code Officials, and Homeowners
Building Safer
Massachusetts Office of Coastal Zone Management - Provides information on balancing the impacts of human activity with the protection of coastal and marine resources. Useful for Georgia coastal counties.
http://www.mass.gov/czm/ and http://www.mass.gov/czm/stormsmart
Builders, Code Officials, and Homeowners
FEMA 347 Above the Flood: Elevating Your Floodprone House - Provides an overview and case studies of 3 elevation techniques. A CD and video are also available.
http://www.fema.gov/rebuild/recover/fema347.shtm
Builders, Code Officials, and Homeowners
FEMA 213 Answers to Questions about Substantially Damaged Buildings - Provides guidance to local officials on determining if a building is substantially damaged in accordance with the National Flood Insurance Program regulations.
http://www.fema.gov/hazard/flood/pubs/lib213.shtm
State and Local Officials
FEMA 55 CD Coastal Construction Manual - Provides detailed, technical guidance on how to build in coastal areas. Paper copies are available by request.
http://www.fema.gov/hazard/flood/pubs/lib55.shtm
Builders, Surveyors, Engineers, and State and Local Officials
FIA-TB-11 Crawlspace Construction for Buildings Located in Special Flood Hazard Areas: National Flood Insurance Program Interim Guidance - Technical Bulletin - Provides guidance on minimum NFIP requirements as well as best practices for crawlspace construction in Special Flood Hazard Areas.
http://www.fema.gov/pdf/fima/tb1101.pdf
State and Local Officials and Builders
FIA-TB-9 Design and Construction Guidance for Breakaway Walls Below Elevated Buildings - Technical Bulletin - Provides guidance on the NFIP regulations on the design and construction of breakaway walls beneath elevated buildings in Coastal High Hazard Areas (Zones V, VE, and VI-V30).
http://www.fema.gov/pdf/fima/job15.pdf
State and Local Officials and Builders
FEMA 259 Engineering Principles and Practices for Retrofitting Flood-Prone Residential Structures - Provides engineering design and economic guidance on technically feasible and cost-effective retrofitting measures for floodprone residences.
http://www.fema.gov/hazard/flood/pubs/lib259.shtm
State and Local Officials, Builders, Architects, and Manufactured Home Installers
FIA-TB-10 Ensuring that Structures Built on Fill in or Near Special Flood Hazard Areas Are Reasonably Safe from Flooding - Technical Bulletin - Provides guidance on building techniques, including the use of fill, that can be used to ensure structures are reasonably safe from flooding.
http://www.fema.gov/pdf/fima/tb1001.pdf
State and Local Officials and Builders
FEMA 102 Floodproofing Non-Residential Structures - Describes a variety of floodproofing strategies for commercial and industrial structures.
http://www.fema.gov/pdf/fima/fema102.pdf
State and Local Officials, Builders, and Design Professionals
FIA-TB-2 Flood-Resistant Materials Requirements for Buildings Located in Special Flood Hazard Areas - Technical Bulletin - Provides guidance on the NFIP regulations on the required use of flood-damage resistant construction materials for building components located below the Base Flood Elevation in Special Flood Hazard Areas (both A and V zones).
http://www.fema.gov/pdf/fima/job4.pdf
State and Local Officials and Builders
FIA-TB-5 Free-of-Obstructions Requirements for Buildings in Coastal High Hazards Areas - Technical Bulletin - Provides guidance on the NFIP regulations concerning obstructions to flood waters below elevated buildings and on building sites in Coastal High Hazard Areas (Zones V, VE, and V1-V30).
http://www.fema.gov/pdf/fima/job10.pdf
State and Local Officials and Builders
FEMA 499 Home Builder’s Guide to Coastal Construction Fact Sheets - Provides detailed technical guidance on how to build safer in coastal areas. Topics include: Moisture Barrier Systems, Asphalt Shingle Roofing for High Wind Areas; Foundation Walls, Lowest Floor Elevation.
http://www.fema.gov/rebuild/mat/mat_fema499.shtm
Homebuilders and State and Local Officials
  How-To-Series - Protecting Your Property From Flooding - Electrical System (on-line only)
http://www.fema.gov/plan/prevent/howto/how2004.shtm
General Public, Media, Surveyors, Engineers, and State and Local Officials
  How-To-Series - Protecting Your Property From Flooding - Exterior Walls (on-line only)
http://www.fema.gov/plan/prevent/howto/how2003.shtm
General Public, Media, Builders, Surveyors, Engineers, and State and Local Officials
  How-To-Series - Protecting Your Property From Flooding - Fuel Tanks (on-line only)
http://www.fema.gov/plan/prevent/howto/how2005.shtm
General Public, Media, Builders, Surveyors, Engineers, and State and Local Officials
  How-To-Series - Protecting Your Property From Flooding - Heating, Ventilating, and Air Conditioning (HVAC) Equipment (on-line only)
http://www.fema.gov/plan/prevent/howto/how2006.shtm
General Public, Media, Builders, Surveyors, Engineers, and State and Local Officials
  How-To-Series - Protecting Your Property From Flooding - Sewer Backflow Valves (on-line only)
http://www.fema.gov/plan/prevent/howto/how2007.shtm
General Public, Media, Builders, Surveyors, Engineers, and State and Local Officials
  How-To-Series - Protecting Your Property From Wind - Brace Gable End Roof Framing (on-line only)
http://www.fema.gov/plan/prevent/howto/how2018.shtm
General Public, Media, Builders, Surveyors, Engineers, and State and Local Officials
  How-To-Series - Protecting Your Property From Wind - Double Entry Doors (on-line only)
http://www.fema.gov/plan/prevent/howto/how2019.shtm
General Public, Media, Builders, Surveyors, Engineers, and State and Local Officials
  How-To-Series - Protecting Your Property From Wind - Garage Doors (on-line only)
http://www.fema.gov/plan/prevent/howto/how2016.shtm
General Public, Media, Builders, Surveyors, Engineers, and State and Local Officials
  How-To-Series - Protecting Your Property From Wind - Shutters or Plywood Window Covers (on-line only)
http://www.fema.gov/plan/prevent/howto/how2017.shtm
General Public, Media, Builders, Surveyors, Engineers, and State and Local Officials
  How-To-Series - Protecting Your Property From Wind - Trees and Potential Windborne Missiles (on-line only)
http://www.fema.gov/plan/prevent/howto/how2020.shtm
General Public, Media, Builders, Surveyors, Engineers, and State and Local Officials
FEMA 549 Hurricane Katrina Mitigation Assessment Team Full Report - Available June 2006 State and Local Officials and Design Professionals
FEMA 548 Summary Report on Building Performance Hurricane Katrina 2006 - Provides a summary of the information that can be found in the full Mitigation Assessment Team Report on building performance observations, recommendations, and technical guidance.
http://www.fema.gov/rebuild/mat/mat_fema490.shtm
State and Local Officials and Design Professionals
FEMA 85 Manufactured Home Installation in Flood Hazard Areas - Provides technical guidance on installation methods designed to make manufactured homes more resistant to flood and wind forces. This manual is currently being revised.
http://www.fema.gov/hazard/flood/pubs/lib85.shtm
State and Local Officials (especially code officials), Manufactured Home Installers, and Builders
FEMA 488 Mitigation Assessment Team (MAT) Report -- Hurricane Charley - Observations, conclusions, and recommendations of the MAT in response to Hurricane Charley.
http://www.fema.gov/rebuild/mat/mat_fema488.shtm
State and Local Officials and Design Professionals
FEMA 489 Mitigation Assessment Team (MAT) Report -- Hurricane Ivan - Evaluation of building performance during Hurricane Ivan and the adequacy of current building codes, other construction requirements, and building practices and materials.
http://www.fema.gov/rebuild/mat/mat_fema489.shtm
State and Local Officials and Design Professionals
FIA-TB-3 Non-Residential Floodproofing Requirements Wet Floodproofing Requirements and Certifications - Technical Bulletin - Provides guidance on the NFIP regulations concerning wet floodproofing of certain types of structures located in Zones A, AE, A1-A30, AR, AO, and AH.
http://www.fema.gov/pdf/fima/job6.pdf
State and Local Officials and Builders
FIA-TB-1 Openings in Foundation Walls for Buildings Located in Special Flood Hazard Areas - Technical Bulletin - Provides guidance on the NFIP requirements for openings in below-Base Flood Elevation foundation walls for buildings located in Zones A, AE, A1-A30, AR,AO, and AH. State and Local Officials and Builders
FEMA 348 Protecting Building Utilities from Flood Damage: Principles and Practices for the Design and Construction of Flood Resistant Building Utility Systems - Provides information on how to protect building utilities from flooding.
http://www.fema.gov/hazard/flood/pubs/pbuffd.shtm
State and Local Officials, Builders, Homeowners, and Design Professionals
FEMA 550 Recommended Residential Construction for the Gulf Coast: Building on Strong and Safe Foundations (Available June 2006) State and Local Officials and Design Professionals
FEMA L-231 Reduce Your Risk From Natural Disasters: Low-Cost Mitigation Measures - Describes mitigation measures to use in your home or business to reduce losses from natural disasters such as flooding, hurricanes and tornadoes, wildfires, and earthquakes. General Public, Builders, Surveyors, Engineers, and State and Local Officials
FEMA 511 Reducing Damage from Localized Flooding in B, C, X Zones - Identifies possible funding resources for and explains small flood control projects and measures that can be taken in B, C, and X zones. (Available on CD)
State and Local Officials
  Reducing Losses through the International Codes: Meeting Requirements of the National Flood Insurance Program - Developed in partnership with the International Code Council, this guide helps communities decide how to coordinate the International Codes with their floodplain management programs. (2005, 132 pages)
http://www.fema.gov/hazard/flood/pubs/fldlossesb.shtm
State and Local Officials
FEMA 234, FEMA 234(S) Repairing Your Flooded Home - Provides guidance to individuals on drying out a home, clean up, restoring utilities, financial assistance, rebuilding better and preparing for the next flood. Also in Spanish (FEMA 234S) (1992, 56 pages) Homeowners and Local Officials
FEMA 311 CD Residential Substantial Damage Estimator 2.2 (CD) - Provides guidance on determining if a building is substantially damaged in accordance with the National Flood Insurance Program (NFIP) regulations. State and Local Officials
FEMA 490 Summary Report of Building Performance 2004 Hurricane Season - Observations, conclusions, and recommendations from post-disaster assessments in response to Florida’s 2004 hurricane season, during when the State was struck by Hurricanes Charley, Frances, Jeanne, and Ivan. (2005, 54 pages)
http://www.fema.gov/rebuild/mat/mat_fema490.shtm
State and Local Officials
L-233 Taking Shelter from the Storm: Building a Safe Room Inside Your House - Provides an overview of shelter design and information on where to find more detailed guidance. (2004, tri-fold) State and Local Officials, Builders, Homeowners, and Design Professionals
FEMA 320 Taking Shelter from the Storm: Building a Safe Room Inside Your House - Provides detailed guidance and plans on shelter design for high wind storms. (2004, 28 pages + plans)
http://www.fema.gov/plan/prevent/saferoom/FEMA_320.shtm
State and Local Officials, Builders, Homeowners, and Design Professionals
FIA-TB-0 User's Guide to Technical Bulletins Including Key Word/Subject Index - A list of technical bulletins which outline minimum requirements on the building performance standards of the National Flood Insurance Program (NFIP). (1999, 6 pages)
http://www.fema.gov/pdf/fima/guide01.pdf
State and Local Officials and Builders
FIA-TB-7 Wet Floodproofing Requirements for Structures Located in Special Flood Hazard Areas - Technical Bulletin - Provides guidance on the NFIP regulations concerning wet floodproofing of certain types of structures located in Zones A, AE, A1-A30, AR, AO, and AH. (1993, 19 pages)
http://www.fema.gov/pdf/fima/job14.pdf
State and Local Officials and Builders
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Risk Assessment, Planning and Grants for State and Local Governments
FEMA 443 Building A Disaster-Resistant University - A how-to guide and distillation of the experiences of six universities and colleges across the country that have taken measures to become more disaster-resistant. (2003, 64 pages)
http://www.fema.gov/institution/dru.shtm
University and College Administrators and State and Local Officials - Especially Planners
L-265 Building Partnerships to Reduce Hazard Risks: Tips for Community Officials, Colleges and Universities - Provides a brief explanation on the benefits to both universities and their local communities when they collaborate to reduce risks. Includes a list of public and private sector resources that provide planning assistance to academic institutions. (2005, 2 pages)
http://www.fema.gov/institution/collegebrochure.shtm
State and Local Planners and Colleges and Universities
FEMA 470 Disaster Mitigation Publications, Workshops and Planning Tools - Provides details on key FEMA mitigation planning guidance documents. (2004, 4 pages) State and Local Planners
L-221, L-221(S) Flood Mitigation Assistance (FMA) - Describes eligibility, criteria, cost share and funding limits in FEMA's Flood Mitigation Assistance grant program. Also in Spanish (L 221S) (2002, 2 pages)
http://www.fema.gov/government/grant/fma/index.shtm
State and Local Planners
FEMA 386-1 Getting Started: Building Support for Mitigation Planning - Describes how to engage the public in mitigation planning. Available as a book or CD. (2002, 92 pages)
http://www.fema.gov/plan/mitplanning/howto1.shtm
State and Local Planners
L-169 Hazard Mitigation Grant Program (HMGP) - Explains the HMGP program, eligibility, types of projects funded, and the role of communities, States, and FEMA. (2005, 4 pages) State and Local Planners and Historic Preservation Groups
  Hazards United States, or HAZUS MH: What Could Happen? - Introduction of HAZUS loss estimation software that provides estimates of hazard-related damage before a disaster occurs. (2004, 2 pages) Emergency Managers, Planners, State and Local Decision-makers, Other Federal Agencies, and Colleges and Universities
FEMA 493 HAZUS Annual Progress and Utilization Report for Fiscal Year 2004 - An analysis of the use of HAZUS loss estimation software in FY 2004. (2005, 68 pages)
http://www.fema.gov/plan/prevent/hazus/dl_hazus04.shtm
Emergency Managers, Planners, State and Local Decision-makers, and Other Federal Agencies
FEMA 386-6 Integrating Historic Property and Cultural Resource Considerations into Hazard Mitigation Planning - Includes mitigation measures for historic buildings, and cultural resources including museum collections, art, books, and documents. (2005, 198 pages)
http://www.fema.gov/plan/mitplanning/howto6.shtm
State and Local Planners and Historic Preservation Groups
FEMA 364 Planning for a Sustainable Future - Describes the link between community hazard mitigation and sustainability. (2003, 43 pages)
http://www.fema.gov/plan/mitplanning/linkmitliv.shtm
State and Local Planners
FEMA 421 Planning for Post Disaster Recovery and Reconstruction - Chapters 3, 4 & 5 - Provides guidance on post-disaster recovery planning. Developed in partnership with the American Planning Association and the Planning Advisory Service. (1998, 346 pages) State and Local Planners
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